Last updated: July 2026

Thank you for shopping with House of Kaybee.

Digital Products

Due to the digital nature of our printable products, all digital download sales are final. Once a purchase has been completed, refunds, returns, cancellations, or exchanges cannot be offered.

If you experience any issues accessing or downloading your files, please contact us. We'll be happy to help resolve the issue.

Physical Products

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• your order number;
• a description of the issue;
• clear photos of the product and packaging, if applicable.

If your claim is approved, we'll provide a replacement or another appropriate solution.

We cannot offer refunds or exchanges for:

• incorrect size selection;
• change of mind;
• normal variations in color due to screen settings.

Contact

If you have any questions about your order, please contact us through our Contact page. We'll do our best to help.